FAQ
1. What is Smart Buyer?
Smart Buyer is an online store that offers carefully selected practical gadgets, accessories, and household essentials that make everyday life easier and more enjoyable. Every product in our collection is chosen for its functionality, design, and quality.
2. Where do you ship from?
We work with trusted suppliers and fulfillment partners from different countries to ensure fast and reliable delivery worldwide. Most orders are shipped directly from our international warehouses.
3. How long will my order take to arrive?
Processing usually takes 1–3 business days.
Shipping times depend on your location:
- Europe: 7–15 business days
- United States & Canada: 10–20 business days
- Other regions: 15–25 business days
You’ll receive a tracking number once your order has been shipped.
4. How can I track my order?
As soon as your order is dispatched, we’ll send you an email with a tracking number and a link to follow your package’s progress online.
5. Can I change or cancel my order?
Yes — if your order hasn’t been processed yet.
Please contact us within 12 hours of placing your order at support@boughtndhappy.com and we’ll do our best to help.
Once the order is shipped, it can no longer be changed or canceled.
6. What payment methods do you accept?
We currently accept PayPal and major credit/debit cards (Visa, MasterCard, etc.).
All payments are securely processed through encrypted gateways.
7. What if I receive a damaged or wrong item?
We’re sorry to hear that!
Please contact us at support@boughtndhappy.com within 7 days of delivery, include photos of the item and packaging, and we’ll arrange a replacement or refund as soon as possible.
8. Do you offer refunds?
Yes.
If you’re not satisfied with your purchase, please check our Refund Policy for detailed conditions and instructions.
9. How do I contact you?
If you have any questions, feedback, or suggestions — we’d love to hear from you!
📧 Email: support@boughtndhappy.com
We typically reply within 24 hours (Mon–Fri).
10. Are your products eco-friendly?
We’re committed to promoting sustainable living.
Many of our gadgets are reusable, made from environmentally friendly materials, or designed to reduce waste in your daily routine.